Private Hire Terms and Conditions
Anyone contemplating the hire of a coach
from Coachleasing should give the fullest possible details of
what is required (eg number of passengers, exact starting
points, any special requirements regarding routes or stopping
points, the precise destination, together with the date of hire
and the time that the coach will be required).
given will be based on this information and it will also form
the basis of any hire bookings. Unless it indicates otherwise
the price given in any quotation will only apply to hires booked
within 28 days of the quotation being given, and bookings can
only be accepted subject to availability at the time bookings
If we both
understand and accept our respective responsibilities the
satisfaction of hirer and passengers should be ensured. But if
any dispute about these terms and conditions should arise
English/Scottish Law will apply.
We will provide a driver or drivers and coach of sufficient
seating capacity and to the specification ordered suitable to
undertake the work detailed in a satisfactory and legal manner.
If we have to hire in another operator's vehicle it will be to
equivalent standard. Unless any particular route or other
arrangements have been agreed, the journey will be by the most
direct route, with stops made at suitable points to serve the
comfort of the passengers, and to satisfy legal requirements
regarding breaks and rest for drivers.
and return journeys the coach may not remain at any destination
or be accessible to passengers unless specific arrangements for
this have been agreed.
will endeavour to complete journeys in the times required and
will give our best advice at the time of booking if asked to do
so on probable journey times, we cannot accept responsibility
for the consequences of delays caused by circumstances or events
beyond out control.
It is strongly
recommended that you should consider insuring against this risk
if journey times are particularly crucial. If we have to supply
a larger coach than you require there will be no extra charge
unless the number of passengers was greater than you advised. If
this happens, the price will be increased for each extra
passenger pro rata to the higher price and seating capacity to
the coach ordered.
If as a result
of any action by you or circumstances beyond out control we are
unable to supply the coach required, but give you as much notice
as the particular circumstances allow, and return all moneys
paid to you, we have no further liability to you.
Unless it has
been otherwise agreed, the hire price will not include any group
catering, tickets or admission charges. At your request, we may
make these sort of arrangements with you, but would do so as
your agent. This means that any terms and conditions applicable
to that transaction (eg relating to payment, cancellation, etc)
would be binding on you as if you had made the arrangements
yourself. We will seek your acceptance of any such terms and
conditions, and not expend any money on your behalf until you
have made similar payment to us.
Whilst we will
take all reasonable care with passengers' luggage and other
items which they may bring on our coach we do not accept
responsibility for any loss or damage caused to these items
whilst on the vehicle. Personal insurance of luggage or
valuables is strongly recommended, any passengers' property
discovered on the vehicle after the hire will be stored and may
be claimed in accordance with the current Lost Property
Although it is
essential for us to have advance notice of your detailed plans
for the hire, we do appreciate the need for flexibility to cater
for the unexpected, and our drivers will cooperate in this, but
we have to make it clear that laws designed to ensure your
safety do constrain the hours that drivers can work. For this
and other reasons drivers may have to refuse late request for
No person or organization should agree to hire a coach unless
they are prepared to accept the obligations involved. As our
contract is with you, not with your passengers, we do insist
that you accept responsibility for any damage they might cause
to our coach. By exercising their lawful powers our drivers will
assist in limiting your liability by stopping passengers from
travelling or continuing to travel if their conduct merits this
action. Similarly, as hirer, you are responsible to pay any
deposit and the full hire cost when due. If you fail to make due
payment we are entitled to terminate the contract or take legal
action to enforce payment. We may levy interest on all monies
due at a rate of 2% for any calendar month or part of a month
after the due date for payment.
Any coach that
is overloaded whether with passengers or their possessions is
likely to be stopped by the police and not allowed to proceed
until it is within the legal limits. To avoid the inconvenience
and increased hire costs occasioned by this hirers must observe
seating capacity limits and any restrictions on the type, size
and weight of passengers' luggage, purchases, etc. advised by us
and/or our driver.
The carriage of
alcohol on coaches going to certain sporting events, and
anywhere in Scotland, is illegal. It is your responsibility to
ensure total compliance with these rules. If you are in any
doubt whether they apply to a particular journey you should seek
If you want
animals other than guiding and hearing dogs carried on hire you
must seek our prior agreement as drivers may otherwise refuse to
let them board. If it is possible for us or our driver to
undertake any variations from the agreed details of hire you
will be liable for any increases in the price that this
generates. Generally, we would attempt to make any increase pro
rata to the agreed hire charge and would not normally make any
charge for minor alterations. It is however possible that you
could become liable for a significant increase for quite a small
variation if this is warranted my the cost involved to us.
Examples of this would include the need to send out a relief
driver in order to comply with drivers' work limits or the
securing of another vehicle and driver if a late return affected
other work to which your coach and driver was assigned.
Should you have
to cancel a hire booking you would be liable to forfeit any
deposit paid and to make further payments up to the following
percentage of the hire price.
When cancellation is notified 6 to 9 days before hire - 10%
3 to 5 days - 25%
2 days - 50%
Less than 2 days - 75%
If no notification is given before the time the hire was to have
commenced, you will be liable to pay the full hire price.
discretion this may not be enforced depending on the
circumstances of the cancellation.
We trust that
you will have no cause to complain about your hire, but in the
unlikely event of this being necessary it must be done as soon
as possible, and at all events within 14 days of the end of the